Contact Us

We'd love to hear from you

Get in Touch

Whether you have a question about our platform, need technical support, or want to share feedback, we're here to help. Choose the most convenient way to reach us below.

Contact Methods

Email Support

For general inquiries and support

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We typically respond within 24 hours

Support Portal

For existing users with account-related issues

Open Support Portal

Log in to create and track support tickets

Social Media

Follow us and reach out on social platforms

Frequently Asked Questions

How do I connect my YouTube channel?

Sign up for a free account and follow the onboarding wizard. You'll authorize FenoGent through Google's secure OAuth 2.0 — we never see your password.

Is my data safe?

Absolutely. We use 256-bit SSL encryption, comply with GDPR and Turkish KVKK regulations, and never sell your data to third parties.

What AI models do you use?

FenoGent supports both local AI (via Ollama) and cloud-based models. You have full control over which AI mode to use.

Can I cancel my subscription anytime?

Yes, you can cancel at any time. Your paid features remain active until the end of your billing period. See our Refund Policy for details.

Do you offer enterprise plans?

Yes! Our Enterprise plan includes unlimited channels, priority support, and custom features. Contact us to learn more.

Office Information

FenoGent is a digital-first company. All our operations are conducted online, allowing us to serve creators worldwide.

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